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To help a loved one

To help a loved one

Is gambling becoming a concern to a loved one? Get information, tips and help by calling Gambling: Help and Referral. The helpline is confidential, bilingual, and free. It is available 24 hours a day, 7 days a week, throughout Québec.

How you can help

Helping a loved one with a gambling problem is not an easy process, so it’s perfectly normal to be apprehensive. Here are a few tips to guide you in making that first contact with the person who has an addiction in order to help tackle the problem.

  • Raise the issue when you have time to listen in a place where you know you won’t be disturbed.
  • Tell the person that you are taking this step because he or she is important to you and because you’re concerned.
  • Be clear about the fact that you are not there to judge. Do not lecture.
  • State your expectations clearly, e.g. “I would like you to consult...”.
  • Take the time to listen and allow the person to react to what you are saying, even if your statements provoke anger.
  • Do not expect too much from yourself and do not hesitate to seek help for yourself if need be.
  • Health professionals, such as your family doctor or the staff at your CLSC, can also offer you their support.